Field Collection Officer - West Java (Credit Recovery Specialist)

Join PT Teknologi Internasional Nusantara as a Field Collection Officer in West Java and play a pivotal role in ensuring financial stability by recovering overdue credit payments. This position offers a dynamic work environment where you will interact with clients, negotiate payments, and maintain accurate records using advanced software. With a team of experienced professionals, you'll have the opportunity to grow your skills and contribute to the company's success.

As a Field Collection Officer, you will be responsible for visiting clients, collecting overdue payments, and ensuring timely resolution of financial disputes. You will use tools like Salesforce and QuickBooks to manage client data and track collections. This role is perfect for someone who is detail-oriented, has excellent communication skills, and is passionate about helping clients resolve their financial issues.

📋 Tanggung Jawab Pekerjaan

• Visit clients to collect overdue payments and resolve financial disputes.
• Use Salesforce and QuickBooks to manage client data and track collections.
• Negotiate payment plans with clients to ensure timely resolution of overdue accounts.
• Maintain accurate and up-to-date records of all collections activities.
• Provide regular reports to the collections manager on the status of overdue accounts.
• Assist in training new team members on collections procedures and best practices.
• Stay updated on industry trends and regulations to ensure compliance and improve collections strategies.
• Build and maintain strong relationships with clients to foster trust and cooperation.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in credit collections or a related field.
• Proven track record of successful collections and customer satisfaction.
• Excellent communication and negotiation skills.
• Proficiency in using Salesforce and QuickBooks.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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