Outlet Manager (Hospitality) - Simi Reflexology, Massage & Spa

Join Simi Reflexology, Massage & Spa in Sukabumi as an Outlet Manager and lead a team dedicated to providing exceptional wellness experiences. This role offers a unique opportunity to oversee daily operations, drive customer satisfaction, and contribute to the growth of our beloved Sukabumi business. With a focus on both customer service excellence and operational efficiency, you'll play a pivotal role in ensuring our outlet runs smoothly and delivers top-notch services.

As an Outlet Manager, you'll manage a team of skilled therapists and staff, ensuring they are well-trained and motivated. You'll be responsible for maintaining high standards of hygiene and cleanliness, and you'll have the chance to innovate and implement new wellness programs. This is a fantastic opportunity for someone who is passionate about the hospitality industry and wants to make a real difference in the Sukabumi community.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure smooth and efficient service delivery.
• Manage a team of therapists and staff, providing training and support as needed.
• Maintain high standards of hygiene and cleanliness in the outlet.
• Drive customer satisfaction by addressing concerns and ensuring positive experiences.
• Manage inventory and ensure all supplies are well-stocked and used efficiently.
• Implement and monitor marketing strategies to attract and retain customers.
• Ensure compliance with all health and safety regulations.
• Contribute to the overall growth and success of the Simi Reflexology, Massage & Spa brand in Sukabumi.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a managerial role within the hospitality or wellness industry.
• Proven experience in managing teams and driving operational efficiency.
• Strong knowledge of wellness services and trends.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Proficiency in using basic office software such as Microsoft Office.
• Familiarity with POS systems and inventory management tools.
• Passionate about providing exceptional customer service.

🛠️ Keahlian

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